Refund and Returns Policy

1. Overview

At Industrial Air Supply, we want you to be completely satisfied with your purchase. This Refunds and Returns Policy outlines the process, conditions, and timeframes for product returns and refunds.

2. Eligibility for Returns

• To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
• Returns are accepted within 30 days of the purchase date.

3. Initiating a Return

• To initiate a return, please contact our customer support team. Provide your order number, reason for return, and any relevant details.
• Our customer support team will guide you through the return process and provide you with a return authorization if your request meets the eligibility criteria.

4. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
• We recommend using a trackable shipping service to ensure the safe return of the item.

5. Inspection and Processing

• Once we receive your return, our team will inspect the item to ensure it meets the return eligibility criteria.
• Refunds are processed within 7 business days of receiving the returned item.

6. Refund Method

• Refunds will be issued to the original payment method used for the purchase.
• Please note that it may take several business days for the refund to appear in your account, depending on your payment provider.

7. Product-Specific Conditions

• Certain products may have specific return conditions due to their nature. Please refer to product descriptions for any additional return information.

8. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.

9. Customer Support Contact

• For any inquiries or assistance, contact our customer support team.

10. Address for Returns

Industrial Air Supply 440 w kennedy st Suite 7, Orlando Fl 32810

11. Changes to Refunds and Returns Policy

• Industrial Air Supply reserves the right to update or modify this Refunds and Returns Policy at any time. Users will be notified of significant changes via email or prominent website notices.

By making a purchase on Industrial Air Supply, you acknowledge that you have read, understood, and agreed to this Refunds and Returns Policy. If you have any questions or concerns, please contact us at.

This Refunds and Returns Policy is effective as of the date mentioned above.